Company Policy - Laguna Koi Ponds

Laguna Koi Ponds Company Policy

All prices subject to change without notice.

All returns must be returned within 30 days.
No Guarantees on live fish.
Potential 15% restock fee on dry goods.
No returns on chemicals.

No returns on special orders.

No returns on food unless it is unopened.
No returns on pre-cut items.

Refunds of shipping & handling if error is due to Laguna Koi Ponds.

We do not accept Credit Card or Debit Cards issued outside US or Canada.