Hours of Operation:
Mon-Fri 9-5 Sat 9-5 Sun 10-5
Laguna Koi Ponds Shipping & Company Policy
We do not ship to PO Boxes
We only ship to the Contiguous US, Hawaii, Alaska, Puerto Rico & Canada
Any received items that were damaged in shipment must be reported within 24 hours
Orders placed before 3 pm PT Monday - Friday generally go out the same business day
Orders placed after 3 pm PT Monday - Friday or on weekends will go out the next business day
Any free shipping offers applies within the Contiguous US only
International orders; duties, taxes, and other fees that are applied by UPS or USPS is the sole responsibility of the reciever.
We do not accept credit card or debit Visa/MasterCards issued outside the US or Canada
Customers are responsible for return shipping charges in the event they had ordered the wrong product or changed their mind
Customers will be charged refused delivery fees in the event they had ordered the wrong product or changed their mind
No returns on food unles unopened
No returns on chemicals
No returns on pre-cut items
All returns and exchanges must be accompained by receipt within 30 days of sale
15 day returns or exchanges on all pumps and possiblity extended under special circumstances
After 15 days you must contact manufacturer for all warranties
15% restock fee may apply on dry goods
BioSteps 10 Filter
The BioSteps 10 pond filter is the number 1 choice for koi ponds up to 1000 gallons and water garden ponds up to 2700 gallons. Multiple BioSteps can be installed in parallel for larger ponds.
Very smart design yet also ... (continued)
Matala Stainless Steel High Output UV Clarifier
High Quality lamp and quartz sleeve maintains high output of 254nm.
Quick and simple installation.
Long service life requires little maintenance.
PerformancePro Artesian 2 is the perfect choice for high efficiency and reliability, combined with the convenience of self-priming. Molded of corrosion-resistant polypropylene.
Artesian pumps are ideal for applications... (continued)
Water Blocks are a great time release algaecide which will keep your pond looking beautiful. Do not use with oxygenating grasses or hyacinths. Totally safe for koi and goldfish. Use full dosage with fish and bog type ... (continued)
Continuous Pond Vacuum with Power Discharge.
1500 gallon per hour Vacuum-Exhaust Capacity. Matala Water Technology has done it again! This contractor grade continuous vacuum is designed to vacuum large ponds.... (continued)
ULTIMA II 4000 bead filter for ponds up to 4000 gallons.
Laguna Koi Ponds recommends for ponds up to 2500 gallons.
No channeling * Minutes to backwash * Can handle heavy fish loads * Seeded with bacteria * Filter can ... (continued)